Miami Water Extraction is committed to ensuring digital accessibility for all visitors, including people with disabilities. We continually work to improve the user experience and to apply the relevant accessibility standards to our website.
Section 1 Our Commitment
Many of our visitors are reaching us in the middle of a flood, leak, or storm emergency — sometimes from a phone, sometimes one-handed, sometimes in poor lighting or under stress. Accessibility isn't just a legal checkbox for us; it's how we make sure people in trouble can actually reach help.
Section 2 Standards We Follow
This website is designed to substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the standard published by the World Wide Web Consortium (W3C). These guidelines are referenced by Title III of the Americans with Disabilities Act (ADA) and Section 508 of the U.S. Rehabilitation Act.
Section 3 Measures We've Taken
Structure & semantics
- Semantic HTML5 landmarks (
header,main,nav,footer,section) so assistive technology can navigate the page logically - Logical heading hierarchy — one
h1per page, orderedh2sections - "Skip to content" link at the top of every page for keyboard users
- Descriptive link text and ARIA labels on icon-only buttons
Visual
- Color contrast ratios meeting WCAG AA for body text against backgrounds
- Visible focus outlines on every interactive element
- Text scalable to 200% without breaking the layout
- Responsive layout tested on mobile, tablet, and desktop
Keyboard & assistive technology
- All interactive elements (buttons, links, form fields) are operable via keyboard alone
- Form inputs have associated
<label>elements; required fields are marked - Live status updates (form confirmations, error toasts) use
aria-liveregions so they're announced by screen readers - Decorative graphics are marked
aria-hiddento avoid noise in screen readers
Motion & touch
- Animations honor the
prefers-reduced-motionsystem setting — if your OS asks for reduced motion, our pulses and transitions stop - Touch targets sized for one-finger use, with safe spacing
- A persistent, large "Call Now" button on mobile so anyone in an emergency can reach us with one tap
- Phone numbers throughout the site are tappable
tel:links
Section 4 Compatibility
This site is designed to be compatible with the following:
- Latest two major versions of Chrome, Firefox, Safari, and Edge
- Screen readers including NVDA, JAWS, and VoiceOver (iOS and macOS)
- Operating-system magnification, zoom, and high-contrast modes
- Voice control (Dragon, Voice Control on macOS / iOS, Voice Access on Android)
Section 5 Known Limitations
We want to be honest about where we still have work to do:
- Some decorative SVG icons have not been individually tested with every screen reader version
- Custom display fonts may render less ideally on older browsers; system fallbacks are provided
- A Spanish-language version of the site is not yet available — if you need help in Spanish, please call (954) 466-9880
- Third-party embedded content from contractor partners (when present) may not always meet the same accessibility standards
We treat these as a backlog, not as final outcomes.
Section 6 Feedback
If you experience any difficulty using this site, or notice content that isn't accessible, please tell us so we can fix it. Your feedback helps us improve.
- Email: info@miamiwaterextraction.com
- Phone: (954) 466-9880 (24/7)
- Contact form: our contact page
We aim to respond to accessibility feedback within 5 business days.
Section 7 Formal Complaints
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice Civil Rights Division under the Americans with Disabilities Act at ADA.gov.
Section 8 Updates to This Statement
We review this statement at least annually and update it whenever significant changes are made to the website. The effective date at the top of this page reflects the most recent review.